Solver Error
Moderatoren: ccad, mz15, auroraIco, Lehrstuhl
Solver Error
Z88 Aurora under Window Vista 32 bit.
Open a project (for example examples\project\b11\Fall_1), going to solver and launching "Start calculation" Z88 show error window "Error: Z88AG2RI! Please look at z88ag2ri.log!"
Furthermore, during installation my antivirus software found some viruses and suspicious file:
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88NC.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88G.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2THI.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2NL.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2RI.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2EI.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\NETGEN.EXE
Suspicious File - Move in quarantine C:\Z88AURORAV2\WIN\BIN\MITOO.EXE
Thank you for your attention to this matter.
Marco Fantini Eng.
Open a project (for example examples\project\b11\Fall_1), going to solver and launching "Start calculation" Z88 show error window "Error: Z88AG2RI! Please look at z88ag2ri.log!"
Furthermore, during installation my antivirus software found some viruses and suspicious file:
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88NC.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88G.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2THI.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2NL.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2RI.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\Z88AG2EI.EXE
Found Virus: Trj/Genetic.gen Disinfected Path: C:\Z88AURORAV2\WIN\BIN\NETGEN.EXE
Suspicious File - Move in quarantine C:\Z88AURORAV2\WIN\BIN\MITOO.EXE
Thank you for your attention to this matter.
Marco Fantini Eng.
Re: Solver Error
Dear Technos,
could you tell us which AntiVirus application you are using?
And it would be a great help if you could provide us with your z88ag2ri.log, so we can check your errors.
Thank you.
Sincerely yours,
Stefan Hautsch
could you tell us which AntiVirus application you are using?
And it would be a great help if you could provide us with your z88ag2ri.log, so we can check your errors.
Thank you.
Sincerely yours,
Stefan Hautsch
Re: Solver Error
Dear Mr. Hautsch,
My antivirus is "Panda Antivirus Pro 2013".
In Z88 directory, and additionally in the whole hard disk, is present the only log file:
File name:
z88auora.log
Contents:
#INFO (30025): Load defaults (end)!
#INFO (30002): Read language (end)!
#INFO (30020): Z88Aurora: Status: started!
#INFO (30004): Read memory values (end)!
#INFO (30006): Allocate memory (end)!
#INFO (30029): Set memory to zero (end)!
#INFO (30023): Read z88enviro.dyn (end)!
#INFO (30036): Read file z88.fcd (end)!
#INFO (30099): Read material database (end)!
#INFO (30038): Set window style (end)!
#INFO (30008): Read manage (start)!
#INFO (30009): Read manage (end)!
#INFO (30010): Read structure data (start)!
#INFO (30087): Boundary calculation (start)!
#INFO (30088): Boundary calculation (end)!
#INFO (30090): Calculating facet normals (start)!
#INFO (30091): Calculating facet normals (end)!
#INFO (30011): Read structure data (end)!
#INFO (30083):
#ERROR (-1): Text not available!
#INFO (30077): Read set data (file) (start)!
#INFO (30078): Read set data (file) (end)!
#INFO (30112): Read z88setactive.txt (start)!
#INFO (30113): Read z88setactive.txt (end)!
#INFO (30037): Set window style (start)!
#INFO (30038): Set window style (end)!
#INFO (30072): Open project (end)!
I note that in "z88ag2ri.log" the couples "ag" and "ri" are inverted comparing to the executable file name
"z88ri2ag" found in "bin" directory of Z88.
DOS-like command window show the error message:
"z88ag2ri is not recognized as internal or external command or executable file"
Thank you.
Best regards,
Marco Fantini
My antivirus is "Panda Antivirus Pro 2013".
In Z88 directory, and additionally in the whole hard disk, is present the only log file:
File name:
z88auora.log
Contents:
#INFO (30025): Load defaults (end)!
#INFO (30002): Read language (end)!
#INFO (30020): Z88Aurora: Status: started!
#INFO (30004): Read memory values (end)!
#INFO (30006): Allocate memory (end)!
#INFO (30029): Set memory to zero (end)!
#INFO (30023): Read z88enviro.dyn (end)!
#INFO (30036): Read file z88.fcd (end)!
#INFO (30099): Read material database (end)!
#INFO (30038): Set window style (end)!
#INFO (30008): Read manage (start)!
#INFO (30009): Read manage (end)!
#INFO (30010): Read structure data (start)!
#INFO (30087): Boundary calculation (start)!
#INFO (30088): Boundary calculation (end)!
#INFO (30090): Calculating facet normals (start)!
#INFO (30091): Calculating facet normals (end)!
#INFO (30011): Read structure data (end)!
#INFO (30083):
#ERROR (-1): Text not available!
#INFO (30077): Read set data (file) (start)!
#INFO (30078): Read set data (file) (end)!
#INFO (30112): Read z88setactive.txt (start)!
#INFO (30113): Read z88setactive.txt (end)!
#INFO (30037): Set window style (start)!
#INFO (30038): Set window style (end)!
#INFO (30072): Open project (end)!
I note that in "z88ag2ri.log" the couples "ag" and "ri" are inverted comparing to the executable file name
"z88ri2ag" found in "bin" directory of Z88.
DOS-like command window show the error message:
"z88ag2ri is not recognized as internal or external command or executable file"
Thank you.
Best regards,
Marco Fantini
SHautsch hat geschrieben:Dear Technos,
could you tell us which AntiVirus application you are using?
And it would be a great help if you could provide us with your z88ag2ri.log, so we can check your errors.
Thank you.
Sincerely yours,
Stefan Hautsch
Re: Solver Error
Dear Mr. Fantini,
I think your problem results from Panda Antivirus blocking or modifying the Z88Aurora executable files.
You might try to install our software on another computer without Panda Antivirus or try to put Aurora on the white list (if such a feature exists in Panda Antivirus).
We have tried Aurora with Sophos Antivirus, Avira AntiVir, AVG and Avast (and Microsoft Security Essentials) - no problems so far.
And please try to reinstall Z88Aurora, so you can forclose that your antivirus software deleted some files or put them in quarantine.
Sincerely yours,
Stefan Hautsch
I think your problem results from Panda Antivirus blocking or modifying the Z88Aurora executable files.
You might try to install our software on another computer without Panda Antivirus or try to put Aurora on the white list (if such a feature exists in Panda Antivirus).
We have tried Aurora with Sophos Antivirus, Avira AntiVir, AVG and Avast (and Microsoft Security Essentials) - no problems so far.
And please try to reinstall Z88Aurora, so you can forclose that your antivirus software deleted some files or put them in quarantine.
Sincerely yours,
Stefan Hautsch
Re: Solver Error
Dear. Mr. Hautsch,
I have verified that problem result from "disinfection" operated by Panda Antivirus.
Switching off Panda an reinstalling Z88 eliminate error.
I'll contact Panda's support for the question.
Thank you.
Sincerely yours,
Marco Fantini
I have verified that problem result from "disinfection" operated by Panda Antivirus.
Switching off Panda an reinstalling Z88 eliminate error.
I'll contact Panda's support for the question.
Thank you.
Sincerely yours,
Marco Fantini
Fix It!
Fix it!
By using Panda Antivirus, to avoid malfunction due to errata disinfection, it is necessary to exclude
BOTH origin directory (containg file z88aurorav2_32_en.msi), and destination directory (in which You
would install Z88).
Anyway, I have notify error to Panda Security.
Thanks, Mr. Hautsch.
Your sincerely,
Marco Fantini
By using Panda Antivirus, to avoid malfunction due to errata disinfection, it is necessary to exclude
BOTH origin directory (containg file z88aurorav2_32_en.msi), and destination directory (in which You
would install Z88).
Anyway, I have notify error to Panda Security.
Thanks, Mr. Hautsch.
Your sincerely,
Marco Fantini
Re: Solver Error
Dear Mr. Fantini,
I'm glad you could solve the problem. And thank you very much for sharing your troubleshooting with the community and reporting this error to Panda.
Sincerely yours,
Stefan Hautsch
I'm glad you could solve the problem. And thank you very much for sharing your troubleshooting with the community and reporting this error to Panda.
Sincerely yours,
Stefan Hautsch
Re: Solver Error
Hello,
had the same problem with same errors (wind. 7, 64 bit, antivir: avast)
After shutting down avast and reinstallation of z88 the solver worked.
I restarted avast and it still works.
Thanks!
FRed
had the same problem with same errors (wind. 7, 64 bit, antivir: avast)
After shutting down avast and reinstallation of z88 the solver worked.
I restarted avast and it still works.
Thanks!
FRed
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- Newbie
- Beiträge: 2
- Registriert: So 20. Mär 2016, 19:45
Re: Solver Error
Hi,
I have exactly the same symptom under linux(ubuntu based)
Open a project (for example examples\project\b11\Fall_1), going to solver and launching "Start calculation" Z88 show error window "Error: Z88AG2RI! Please look at z88ag2ri.log!"
I don't have any anti virus...
I can't find the file z88ag2ri.log.
Thank you for your help!
I have exactly the same symptom under linux(ubuntu based)
Open a project (for example examples\project\b11\Fall_1), going to solver and launching "Start calculation" Z88 show error window "Error: Z88AG2RI! Please look at z88ag2ri.log!"
I don't have any anti virus...
I can't find the file z88ag2ri.log.
Thank you for your help!
Re: Solver Error
Hi sebastienl7,
have you exactly followed the installation instructions in the installation guide (available under: http://download.z88.de/z88aurora/V3/install_unix_en.pdf)?
Are the following packages installed?:
- libc6 (>= 2.3)
- libglib2 (>= 2.12.0)
- libgtk2.0-0 (>= 2.16.0)
- libgl1 or libgl-mesa-glx
- libpangox-1.0-0
- libglu1
- tcl8.4
- tk8.4
You have to type the following commands to create a new folder for Z88Aurora in your home directory and to change the writing protection settings:
- gunzip Z88AuroraV3_en.tar.gz
- tar –xvf Z88AuroraV3_en.tar
- cd Z88AuroraV3
- chmod 777 *
- cd bin/ubuntu64 respectively cd bin/suse64
- chmod 777 *
Sincerely yours,
mbraun
have you exactly followed the installation instructions in the installation guide (available under: http://download.z88.de/z88aurora/V3/install_unix_en.pdf)?
Are the following packages installed?:
- libc6 (>= 2.3)
- libglib2 (>= 2.12.0)
- libgtk2.0-0 (>= 2.16.0)
- libgl1 or libgl-mesa-glx
- libpangox-1.0-0
- libglu1
- tcl8.4
- tk8.4
You have to type the following commands to create a new folder for Z88Aurora in your home directory and to change the writing protection settings:
- gunzip Z88AuroraV3_en.tar.gz
- tar –xvf Z88AuroraV3_en.tar
- cd Z88AuroraV3
- chmod 777 *
- cd bin/ubuntu64 respectively cd bin/suse64
- chmod 777 *
Sincerely yours,
mbraun